Privacy Policy

Privacy Policy of GALILEI (THAILAND) CO., LTD.

GALILEI (THAILAND) CO., LTD. (hereinafter referred to as the "Company") realizes the importance of personal information protection in order to protect personal information. We are committed to the following requirements. 

1. Handling of personal information

The Company shall obtain personal information through legal and fair means and shall appropriately use and manage of personal information within the scope of achieving the purpose of use.

2. Compliance with laws and other rules and regulations relevant to personal information protection

The Company shall comply with [Act on the Protection of Personal Information] or relevant acts and shall comply with the laws and guidelines as stipulated by governmental bodies and other organizations.

3. Safety management measures of personal information

The Company shall adopt the necessary and appropriate safety management measures such as the maintenance of organizational control and technical measures, and shall strive to prevent fraudulent access to personal information handled and to prevent any leakage, loss or destruction of or damage to personal information.

4. Compliance with personal information management rules and continual improvement

The Company ensures that all employees acknowledge the importance of personal information protection and shall, with the application and implementation of Personal Information Management Rule, regularly review and continually improve internal control system.

Term of use.

Basic Approach of the Company Concerning the Handling of Personal Information

1. Purposes of using personal information

(1) The Company shall use personal information which has been provided by customers for the following purposes:

  • Adequate distribution of products and parts by the Company
  • Adequate implementation of services such as after service and maintenance
  • Adequate distribution of catalogs and pamphlets
  • Response to the inquiries and needs of customers
  • Improve of above services

Should a customer choose not to provide us with personal information, some services may not be available. Please provide us with the necessary personal information in order to help us provide services that are suited to your needs.

(2) Where the Company obtains personal information directly through documentation or via a web page, the purposes of use shall be clearly displayed.

(3) Personal information obtained directly or indirectly other than by (2) above shall be handled within the scope of the purposes of use of (1).

Should there be a change from the original purposes of use to related purposes of use for which personal information is used, this change shall be announced on the homepage. Should there be a change to unrelated purposes of use for which [personal information] is used, consent shall be obtained from customers in advance of use.

2. Provision to a third party (including subcontractors)

The Company shall appropriately manage personal information provided by customers and, with the exception of the following cases, shall not provide such personal information to any third party:
    (1) Where consent has been obtained from the customer.
    (2) When providing information to a distributor who handles products of the Company or to a transportation company associated with the Company that is considered to be within the scope necessary for the provision of services.
    (3) When the Company deems it to be in the interest of the customer for the details of a customer inquiry that is to be responded to by a distributor who handles products of the Company or by a transportation company associated with the Company.
    (4) Where a settlement is necessary for a product purchase or the use of a service. (There may be an exchange of personal information with a financial institution to check bank account propriety or credit card validity.)
    (5) When in compliance with relevant laws.

3. Joint Use

The Company can jointly use personal information with its GALILEI group enterprise for the Following:

(1) Purposes of joint use
      - Adequate distribution of products and parts by the Company
      - Adequate implementation of services such as after-service and maintenance
      - Adequate distribution of catalogs and pamphlets
      - Response to inquiries and needs of customers
      - Improvement the above services
(2) Personal data items for joint use
    Name, company name (including name of department and title), address, telephone number, fax number, E-mail address.
Customer number, transaction details, transaction history, inquiry history
(3) Party responsible
    GALILEI  (THAILAND) CO., LTD.
4. Procedure of the Request for Disclosure, etc.
    The Company deals with requests from customers or their representatives for the disclosure, alteration, or cessation of use of personal information held, in the following manner:
    (1) Where to apply for the Request for Disclosure, etc.
Please mail requests for disclosure to the following address with the specified application forms and necessary documentation. Please note that we cannot accept applications in person.

Mailing Address
Personal Information Disclosure Applications, GALILEI  (THAILAND) CO., LTD.
60/105 Moo.3  Mabyangporn  Sub-District  Pluakdaeng  District,Rayong   21140  Thailand.

Personal Information Inquiries
GALILEI (THAILAND) CO., LTD.
Phone: +66-38-020112
FAX : +66-38-020113
Business hours : 07:30 to 16:30 (Thailand Time)